At a glance
- We do not use cookies for advertising, tracking or personalisation.
- We do not build visitor profiles and never sell personal data.
- We use cookie-free statistics in the form of totals to understand how the website is used.
- On our Swedish articles page, we use Soro to fetch and display articles. When an article is displayed, your browser communicates with Soro’s servers and certain technical information is transferred to Soro.
- Form data is stored only when you submit a form and is automatically deleted from our admin portal after 2 years, or earlier if you ask us.
Articles via Soro
On the website’s Swedish articles page, we use the blogging platform Soro, provided by Digimeri OÜ in Estonia.
Articles are fetched from Soro and displayed on planeterra.se using JavaScript. When you open the Swedish articles page, your browser therefore communicates directly with Soro’s servers to fetch the article content.
In doing so, Soro may receive technical information normally included in an internet request. This may include your IP address and information about your browser, device and language. The data sent depends on your browser and the particular request.
The purpose of this communication is to fetch and display article content on the website.
During our review of Soro’s blog widget, we did not observe the widget setting cookies or using Local Storage or Session Storage in visitors’ browsers.
Soro is based in the EU. According to Soro’s privacy policy, Soro also uses certain providers outside the EU/EEA. Soro states that transfers of personal data outside the EU/EEA are protected by applicable safeguards under data protection law.
For more information about how Soro processes personal data, see Soro’s privacy policy.
Contact and forms
You can contact us by phone or email. When you contact us, we process the information you provide, such as your name, phone number, email address and message, to handle your enquiry and get back to you.
If you use a form on the website, we store the information you enter, such as your name, email address, phone number, message and any attachments.
Purpose: to handle your enquiry and get back to you.
Retention: data stored in our admin portal is automatically deleted after 2 years, unless we delete it earlier. Copies sent by email may remain longer in recipients’ email systems.
If you would like us to delete your data earlier, please contact us.
Spam protection – Cloudflare Turnstile
To protect forms against spam, automated requests and abuse, we use Cloudflare Turnstile. The service helps determine whether a form is being used by a person or an automated system, and helps us protect our forms without traditional tracking cookies.
Who can access the data?
We never sell personal data or disclose it to third parties for their own marketing.
We use external service providers to operate certain website features. These include Soro for article content and Cloudflare Turnstile for protection against spam and abuse. These services may process technical information when their features are used.
Information you provide through contact forms may also be processed by the technical services used to receive, store and forward your enquiry.
Your rights
You have rights under data protection law when your personal data is processed. Depending on the circumstances, these may include the right to receive information about the personal data we process about you and to request correction or deletion.
In certain cases, you may also have the right to object to processing or request that processing be restricted.
Please contact us if you wish to exercise any of your rights.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe your personal data is being processed incorrectly.
Data controller
Planeterra Installation AB
Company registration number: 559459-7543
If you have questions about how we process personal data or wish to exercise your rights, please use the contact details on this website.